How Membership Discounts Work and When They Are Removed
Overview
Membership discounts are designed to stay active automatically. In most cases, a discount will remain applied to a member unless a specific action is taken.
This article explains:
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When a discount stays active
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When a discount is removed
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What does not remove a discount
How Discounts Work
Once a discount is applied to a member:
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The discount stays active automatically
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The system does not remove discounts by itself
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Normal billing and renewals keep the discounted price
No action is required to keep the discount.
When Is a Discount Removed?
A discount is only removed in one situation:
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When you use the Change Membership function
Changing a membership resets pricing rules, which may remove the discount.
What Does NOT Remove a Discount
A discount will remain active as long as:
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The individual price expiration date is not changed
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The member’s age does not exceed the age limit set on the price
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The membership itself is not changed
As long as these conditions are met, the discounted price stays in place.
Important to Remember
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Discounts do not expire automatically
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Discounts are not removed by payments or renewals
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Only manual membership changes affect discounts
Summary
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Discounts stay unless manually removed
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Only “Change Membership” can remove a discount
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Age limits and price expiration dates must still be valid