How to Enable ID Verification and Age-Based Validation

This guide explains how to enable ID verification in HubSpot and configure age-based identity validation.
This is typically used when members within a specific age range must be validated, for example when they are exempt from VAT.

Step 1 — Open System Settings

1. From the Dashboard, go to System Settings.

2. Scroll to the section called Member Account Requirements.

Step 2 — Enable ID Verification

1. Find the setting Require identity verification.

2. Enable (check) this option.

This activates ID validation for members.

Step 3 — Force Identity Validation

1. Enable Force identity verification.

This means:

• All members within the selected age range must validate their identity

• Members cannot continue without completing validation

Step 4 — Set ID Validation Fees

1. Configure the identity verification fees, if applicable.

2. Set the amount charged for ID validation.

This fee will apply when validation is required.

Step 5 — Set Age Range

1. Define the age interval where ID validation is required.

2. Example:

   • From age 18

   • To age 30

Only members within this age range will be required to validate their identity.

Why Use Age-Based ID Validation?

This setup is often used for members who are:

• Exempt from VAT

• Required to confirm their age and identity for legal or financial reasons

Step 6 — Save Settings

1. Save your changes.

ID verification is now active and enforced for the selected age group.